# Troubleshoot Cirra

Use these checks when Cirra cannot complete a task, use an app, or run an automation.

Use these checks when Cirra cannot complete a task, use an app, or run an automation.

## Check the request

Make sure the task says what result you want, where Cirra should look, and what format you need.

## Check the app connection

If Cirra cannot use an app, reconnect the app and confirm you are using the right account.

## Check the automation

If an automation did not run, review its schedule or trigger and confirm the required app is connected.