# Atera API Documentation

This is the complete API documentation for connecting to the Atera API using MindCloud's Universal API.

MindCloud offers one normalized API to access 3,400+ apps from a single place. It centralizes authentication and normalizes app APIs so they are easier and more consistent to use.

## Quickstart

1. A **MindCloud account** — sign in or create an account at [MindCloud](https://app.mindcloud.co).
2. A **MindCloud API Key** — create one in [API Keys](https://app.mindcloud.co/user/api-keys). Keep it on your server.
3. At least one **Atera connection** — create or choose one in [Connections](https://app.mindcloud.co/credentials). Note its `connectionId`.

```text
POST https://connect.mindcloud.co/v2/universal/apps/atera/actions/{actionSlug}/run
```

## Atera actions

- POST `add-ticket-comment` Add ticket comment
- POST `create-alert` Create alert
- POST `create-contact` Create contact
- POST `create-customer` Create customer
- POST `create-ticket` Create ticket
- GET `find-agents` Find agents
- GET `find-agents-for-customer` Find agents for customer
- GET `find-alerts` Find alerts
- GET `find-contacts` Find contacts
- GET `find-customers` Find customers
- GET `find-modified-tickets` Find modified tickets
- GET `find-ticket-attachments` Find ticket attachments
- GET `find-ticket-comments` Find ticket comments
- GET `find-tickets` Find tickets
- GET `get-account-info` Get account info
- GET `get-agent` Get agent
- GET `get-alert` Get alert
- GET `get-contact` Get contact
- GET `get-customer` Get customer
- GET `get-ticket` Get ticket
- PUT `resolve-alert` Resolve alert
- PUT `update-contact` Update contact
- PUT `update-customer` Update customer
- PUT `update-ticket` Update ticket