# Deskpro API Documentation

This is the complete API documentation for connecting to the Deskpro API using MindCloud's Universal API.

MindCloud offers one normalized API to access 3,400+ apps from a single place. It centralizes authentication and normalizes app APIs so they are easier and more consistent to use.

## Quickstart

1. A **MindCloud account** — sign in or create an account at [MindCloud](https://app.mindcloud.co).
2. A **MindCloud API Key** — create one in [API Keys](https://app.mindcloud.co/user/api-keys). Keep it on your server.
3. At least one **Deskpro connection** — create or choose one in [Connections](https://app.mindcloud.co/credentials). Note its `connectionId`.

```text
POST https://connect.mindcloud.co/v2/universal/apps/deskpro/actions/{actionSlug}/run
```

## Deskpro actions

- GET `get-agent` Get Agent
- GET `get-current-user` Get Current User
- GET `get-organization` Get Organization
- GET `get-person` Get Person
- GET `get-ticket` Get Ticket
- GET `get-ticket-filter` Get Ticket Filter
- GET `get-ticket-filter-count` Get Ticket Filter Count
- GET `get-ticket-log` Get Ticket Log
- GET `get-ticket-message` Get Ticket Message
- GET `list-agents` List Agents
- GET `list-articles` List Articles
- GET `list-guides` List Guides
- GET `list-online-agents` List Online Agents
- GET `list-organization-tickets` List Organization Tickets
- GET `list-organizations` List Organizations
- GET `list-people` List People
- GET `list-person-tickets` List Person Tickets
- GET `list-ticket-approvals` List Ticket Approvals
- GET `list-ticket-filter-tickets` List Ticket Filter Tickets
- GET `list-ticket-filters` List Ticket Filters
- GET `list-ticket-ids` List Ticket IDs
- GET `list-ticket-logs` List Ticket Logs
- GET `list-ticket-messages` List Ticket Messages
- GET `list-tickets` List Tickets