# Jitbit Helpdesk API Documentation

This is the complete API documentation for connecting to the Jitbit Helpdesk API using MindCloud's Universal API.

MindCloud offers one normalized API to access 3,400+ apps from a single place. It centralizes authentication and normalizes app APIs so they are easier and more consistent to use.

## Quickstart

1. A **MindCloud account** — sign in or create an account at [MindCloud](https://app.mindcloud.co).
2. A **MindCloud API Key** — create one in [API Keys](https://app.mindcloud.co/user/api-keys). Keep it on your server.
3. At least one **Jitbit Helpdesk connection** — create or choose one in [Connections](https://app.mindcloud.co/credentials). Note its `connectionId`.

```text
POST https://connect.mindcloud.co/v2/universal/apps/jitbitHelpdesk/actions/{actionSlug}/run
```

## Jitbit Helpdesk actions

- GET `get-attachment` Get Attachment
- GET `get-parent-ticket` Get Parent Ticket
- GET `get-stats` Get Stats
- GET `get-ticket` Get Ticket
- GET `get-ticket-integration-data` Get Ticket Integration Data
- GET `get-user` Get User
- GET `list-attachments` List Attachments
- GET `list-categories` List Categories
- GET `list-comment-templates` List Comment Templates
- GET `list-comments` List Comments
- GET `list-custom-fields-for-category` List Custom Fields for Category
- GET `list-linked-tickets` List Linked Tickets
- GET `list-priorities` List Priorities
- GET `list-subscribers` List Subscribers
- GET `list-subtickets` List Subtickets
- GET `list-techs-for-category` List Techs for Category
- GET `list-ticket-custom-fields` List Ticket Custom Fields
- GET `list-tickets` List Tickets
- GET `list-time-spent-log` List Time Spent Log
- GET `search-tickets` Search Tickets