# Reamaze API Documentation

This is the complete API documentation for connecting to the Reamaze API using MindCloud's Universal API.

MindCloud offers one normalized API to access 3,400+ apps from a single place. It centralizes authentication and normalizes app APIs so they are easier and more consistent to use.

## Quickstart

1. A **MindCloud account** — sign in or create an account at [MindCloud](https://app.mindcloud.co).
2. A **MindCloud API Key** — create one in [API Keys](https://app.mindcloud.co/user/api-keys). Keep it on your server.
3. At least one **Reamaze connection** — create or choose one in [Connections](https://app.mindcloud.co/credentials). Note its `connectionId`.

```text
POST https://connect.mindcloud.co/v2/universal/apps/reamaze/actions/{actionSlug}/run
```

## Reamaze actions

- POST `create-article` Create Article
- POST `create-contact` Create Contact
- POST `create-contact-note` Create Contact Note
- POST `create-conversation` Create Conversation
- POST `create-identity` Create Identity
- POST `create-incident` Create Incident
- POST `create-message` Create Message
- POST `create-response-template` Create Response Template
- POST `create-staff` Create Staff
- DELETE `delete-contact-note` Delete Contact Note
- GET `get-article` Get Article
- GET `get-channel` Get Channel
- GET `get-channel-summary-report` Get Channel Summary Report
- GET `get-conversation` Get Conversation
- GET `get-incident` Get Incident
- GET `get-response-template` Get Response Template
- GET `get-response-time-report` Get Response Time Report
- GET `get-staff-report` Get Staff Report
- GET `get-tags-report` Get Tags Report
- GET `get-volume-report` Get Volume Report
- GET `list-articles` List Articles
- GET `list-channels` List Channels
- GET `list-contact-identities` List Contact Identities
- GET `list-contact-notes` List Contact Notes
- GET `list-contacts` List Contacts
- GET `list-conversations` List Conversations
- GET `list-incidents` List Incidents
- GET `list-messages` List Messages
- GET `list-response-templates` List Response Templates
- GET `list-satisfaction-ratings` List Satisfaction Ratings
- GET `list-staff` List Staff
- GET `list-systems` List Systems
- PUT `update-article` Update Article
- PUT `update-contact` Update Contact
- PUT `update-contact-note` Update Contact Note
- PUT `update-conversation` Update Conversation
- PUT `update-incident` Update Incident
- PUT `update-response-template` Update Response Template