# ReplyCX API Documentation

This is the complete API documentation for connecting to the ReplyCX API using MindCloud's Universal API.

MindCloud offers one normalized API to access 3,400+ apps from a single place. It centralizes authentication and normalizes app APIs so they are easier and more consistent to use.

## Quickstart

1. A **MindCloud account** — sign in or create an account at [MindCloud](https://app.mindcloud.co).
2. A **MindCloud API Key** — create one in [API Keys](https://app.mindcloud.co/user/api-keys). Keep it on your server.
3. At least one **ReplyCX connection** — create or choose one in [Connections](https://app.mindcloud.co/credentials). Note its `connectionId`.

```text
POST https://connect.mindcloud.co/v2/universal/apps/replyCX/actions/{actionSlug}/run
```

## ReplyCX actions

- PUT `change-conversation-assignee` Change Conversation Assignee
- PUT `close-conversation` Close Conversation
- POST `create-conversation` Create Conversation
- GET `get-data-source-training-status` Get Data Source Training Status
- GET `list-bots` List Bots
- POST `send-file-reply-to-conversation` Send File Reply To Conversation
- POST `send-template-reply-to-conversation` Send Template Reply To Conversation
- POST `send-text-reply-to-conversation` Send Text Reply To Conversation
- POST `send-voice-reply-to-conversation` Send Voice Reply To Conversation
- PUT `set-events-webhook` Set Events Webhook
- PUT `update-conversation-variables` Update Conversation Variables
- POST `upload-knowledge-base-file-source` Upload Knowledge Base File Source
- POST `upload-knowledge-base-text-source` Upload Knowledge Base Text Source