# SupportBee API Documentation

This is the complete API documentation for connecting to the SupportBee API using MindCloud's Universal API.

MindCloud offers one normalized API to access 3,400+ apps from a single place. It centralizes authentication and normalizes app APIs so they are easier and more consistent to use.

## Quickstart

1. A **MindCloud account** — sign in or create an account at [MindCloud](https://app.mindcloud.co).
2. A **MindCloud API Key** — create one in [API Keys](https://app.mindcloud.co/user/api-keys). Keep it on your server.
3. At least one **SupportBee connection** — create or choose one in [Connections](https://app.mindcloud.co/credentials). Note its `connectionId`.

```text
POST https://connect.mindcloud.co/v2/universal/apps/supportBee/actions/{actionSlug}/run
```

## SupportBee actions

- PUT `add-label-to-ticket` Add Label to Ticket
- PUT `archive-ticket` Archive Ticket
- PUT `assign-ticket-to-team` Assign Ticket to Team
- PUT `assign-ticket-to-user` Assign Ticket to User
- POST `create-comment` Create Comment
- POST `create-reply` Create Reply
- POST `create-ticket` Create Ticket
- GET `get-ticket` Get Ticket
- GET `get-user` Get User
- GET `list-labels` List Labels
- GET `list-teams` List Teams
- GET `list-ticket-comments` List Ticket Comments
- GET `list-ticket-replies` List Ticket Replies
- GET `list-tickets` List Tickets
- GET `list-users` List Users
- PUT `mark-ticket-answered` Mark Ticket Answered
- PUT `mark-ticket-as-spam` Mark Ticket as Spam
- PUT `mark-ticket-unanswered` Mark Ticket Unanswered
- PUT `restore-ticket` Restore Ticket
- GET `search-tickets` Search Tickets
- PUT `trash-ticket` Trash Ticket
- PUT `unarchive-ticket` Unarchive Ticket
- PUT `unassign-ticket-from-team` Unassign Ticket from Team
- PUT `unassign-ticket-from-user` Unassign Ticket from User