An order comes in. You are excited.
But then you remember something an employee told you about this item being low on stock.
You check your inventory.
Lo and behold, that specific item is in fact out of stock.
Scrambling, you dig up records to find out the lag time between the manufacturer and your depot.
You know there must be something about this somewhere in your files.
An hour goes by.
Finally you reach the manufacturer and find out the item has been discontinued.
You are much less excited now than you were an hour ago.
A reminder pops up to fulfill the order you just received.
You cancel the order and send a polite and regretful message to the buyer.
Whether you are dealing with a single order or tens of thousands, solving order management and the tracking thereof will likely make or break your success.
Let’s take a look at some key parts of the order process.
If you are involved in any kind of sales, you likely have some sort of order management spreadsheets that you attempt to monitor yourself.
While there are countless variations of problems that come up with inventory and order management, the underlying issue you are trying to solve is connectivity.
When you have a group of people who all work together, you want them to talk to one another and be in sync. Otherwise, you have uncoordinated chaos with each person taking independent action without correlation.
It’s the same thing with your orders.
When you get an order, you need to have each part of the order system in sync and talking to each other.
Each part must know what the other part is doing and update accordingly. You, the customer, the inventory I/C, the stocker, the manufacturer, the shipper and on and on depending on the size of your organization and the number of working parts, MUST TALK.
Common order management complaints range from out of stock orders to lost tracking numbers, failures to ship to faulty integration platforms that never uploaded your products in the first place.
Not to mention, you having to continually pay for a service that isn’t getting the job done and only stoking the flames of your confusion.
What if there was a system that could effectively manage your inventory, your orders and shipping and made each transaction seamless?
And what if it could do the same for 1 order or 1 million orders?
Let’s take the ideal scene of an order that comes in:
An order comes in from a client.
Due to proper connectivity, if the order is able to be placed and the client has made the purchase, that means the order is in stock.
It doesn’t matter whether this order is tied to something in stock at your warehouse or another supplier. The software has alerted the next connection on the chain and the product is getting prepared to ship.
The product is shipped.
A tracking number is sent to the client and is automatically logged in your system.
The new inventory is updated based on the current stock.
Rinse and repeat.
How much are you losing by not having this system in place?
The cost of such a service would be negligible compared to all the lost potential without it.
A smart phone can hold a terabyte of data. Cars now can drive themselves. Commercial space travel is within reach.
Isn’t it time we had a breakthrough with inventory management software?
At MindCloud we are solving your connections. All of them.
Contact us today to find out how we can take your business to the next level and beyond.