Privacy Policy
MindCloud, Inc. (“MindCloud,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access our website or use the MindCloud platform and related services (the “Services”).
If you have questions about this Privacy Policy, you may contact us at [email protected].
1. Information We Collect
We collect information that you provide directly to us as well as information collected automatically when you use the Services.
Information You Provide
We may collect personal information such as:
Name
Email address
Account credentials
Company name
Information submitted through contact forms or support requests
Information required to configure integrations with third-party platforms
Integration Data
When you connect third-party platforms (such as Google Workspace, Salesforce, HubSpot, NetSuite, or other systems) to MindCloud, we may process data from those platforms solely to provide the integrations, automation, and synchronization functionality you request.
Examples may include:
Email addresses
Calendar events
Files or documents
CRM records
Other data required to facilitate integrations between connected systems
We only access the data necessary to provide the requested Services.
Automatically Collected Information
When you access our website or Services, we may automatically collect certain information, including:
IP address
Browser type and device information
Usage data related to interactions with the platform
Cookies and similar tracking technologies
2. How We Use Information
We use collected information to:
Provide, operate, and maintain the Services
Enable integrations and automated workflows between connected systems
Authenticate users and manage accounts
Improve functionality, performance, and security
Provide customer support
Communicate service updates or administrative information
Comply with legal obligations
We do not sell personal information.
3. Legal Basis for Processing (EEA / UK Users)
Where applicable under the GDPR, we process personal data on the following legal bases:
Performance of a contract when providing the Services
Legitimate interests in improving, maintaining, and securing our platform
Compliance with legal obligations
Consent, where required by law
4. Google User Data
If you authenticate with a Google account or connect Google services to MindCloud, we may access certain Google user data such as email addresses, calendar events, or files stored in Google Drive as required to provide integrations.
Google user data is used solely to provide the functionality you request, such as syncing calendars or automating workflows.
MindCloud does not use Google Workspace API data to develop, improve, or train generalized artificial intelligence or machine learning models.
5. Sharing of Information
We may share information in the following circumstances:
Service Providers
We may share limited information with trusted third-party providers that assist us in operating the platform, including providers of:
Cloud hosting infrastructure
Analytics services
Security monitoring
Customer support systems
These providers are contractually required to protect personal information and may only process data on our behalf.
Legal Requirements
We may disclose information where required to:
Comply with applicable law
Respond to lawful requests from authorities
Protect the rights, property, or safety of MindCloud or others
These providers are contractually required to protect personal information and may only process data on our behalf.
6. International Data Transfers
MindCloud is based in the United States. Personal information may be transferred to and processed in countries outside your jurisdiction.
Where required by law, we implement appropriate safeguards for such transfers, including contractual protections such as Standard Contractual Clauses.
7. Data Retention
We retain personal information only for as long as necessary to:
Provide the Services
Maintain user accounts
Comply with legal obligations
Resolve disputes and enforce agreements
When personal information is no longer required, it is securely deleted or anonymized.
Users may request deletion of their personal data by contacting [email protected].
8. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
Access personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of personal data
Request a copy of your data (data portability)
Object to certain processing activities
Restrict processing in certain circumstances
Withdraw consent where processing is based on consent
Individuals in the European Economic Area may also lodge a complaint with their local data protection authority.
To exercise your rights, contact [email protected].
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain user sessions
Improve website performance
Understand how visitors interact with the website
Enhance the user experience
Users may control cookie settings through their browser. Disabling cookies may limit functionality of certain parts of the Services.
10. Data Security
MindCloud implements administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If material changes are made, the “Last updated” date will be revised.
Continued use of the Services after such changes constitutes acceptance of the updated policy.
12. Contact Information
MindCloud, Inc.
Website: https://mindcloud.co
Email: [email protected]