What is NetSuite Exactly? An FAQ Regarding the Classification of NetSuite

Jamie Royce


July 28 2023


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Is NetSuite an ERP or CRM?

NetSuite offers a range of capabilities that make it both an enterprise resource planning (ERP) and customer relationship management (CRM) system. Here are some important points to note:

  • ERP: NetSuite provides robust ERP functionalities, allowing businesses to manage their financials, inventory, supply chain, manufacturing, and other operational aspects.
  • CRM: NetSuite also includes CRM capabilities to effectively manage customer relationships, sales, marketing, and customer service.


What Tier of ERP is NetSuite?

When it comes to ERP systems, NetSuite is considered a Tier 1 solution. This designation signifies its comprehensive features and suitability for businesses of all sizes, from small enterprises to large corporations. 


Is NetSuite an EDI System?

NetSuite supports electronic data interchange ( EDI), which enables the standardized exchange of business documents between trading partners.  It does this by offering seamless integration with EDI systems, streamlining supply chain processes and enhancing collaboration with business partners.


Is NetSuite a GL System?

NetSuite includes a robust general ledger (GL) system as part of its financial management capabilities. The GL system in NetSuite enables businesses to track and manage financial transactions, generate financial reports, and maintain accurate and up-to-date financial records.


Is NetSuite a Payment Gateway?

Although NetSuite facilitates payment processing, it is not primarily a payment gateway. NetSuite integrates with various payment gateway providers, enabling businesses to accept online payments and efficiently manage transaction data.


Is NetSuite a SaaS Platform?

Yes, NetSuite is a Software-as-a-Service (SaaS) platform:

  • Being a SaaS platform, NetSuite is cloud-based, and users can access the software through a web browser.
  • NetSuite’s SaaS architecture eliminates the need for on-premises infrastructure, provides easy scalability, automatic software updates, and remote accessibility.


Is NetSuite a SAP System?

No, NetSuite is not a SAP system: NetSuite is developed and maintained by Oracle, while SAP is a separate enterprise software provider renowned for its ERP solutions.


What is NetSuite’s Relation to Oracle?

NetSuite is a subsidiary of Oracle Corporation::

  • Oracle acquired NetSuite in 2016, expanding its portfolio of cloud-based business solutions.
  • NetSuite benefits from Oracle’s resources, expertise, and global presence while maintaining its own brand and dedicated customer base.

Have any more questions that weren’t answered or are you curious about integrating NetSuite into your systems via MindCloud’s  cutting-edge iPaaS solution? Contact us here:


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