NetSuite Salesforce Integration: A Guide for Business Managers and Software Developers

Jamie Royce


June 05 2023


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In our current fast-paced business landscape, companies are relying more and more on multiple software systems to support their operations. NetSuite and Salesforce are two widely used systems that can help organizations streamline their sales, marketing, and financial activities. While each is effective on its own, sometimes, to get a full view of what their customers need and want, a business needs to analyze data from both.  This makes NetSuite Salesforce integration a key component in any business’s growth.

MindCloud has experience and expertise in integrating Salesforce and NetSuite, and we can guide you on the best practices for incorporating Salesforce and NetSuite integration to speed up your business processes.


Understand Your Business Needs

Before starting any integration project, it’s important to assess your business needs and goals. Ask yourself: why do you want to integrate Salesforce and NetSuite? What kind of data do you need to transfer between the two systems? What are your key performance indicators (KPIs)? By answering these questions, you can identify the specific integration points you need to focus on. For example, you might want to integrate sales orders and invoices or sync customer data between the two systems. If answering these questions proves challenging, contact the folks at MindCloud and we can better guide you through the process.


Choose the Right Integration Method

There are different methods for integrating Salesforce and NetSuite, each with its own pros and cons. The most common methods are using a middleware tool, creating custom scripts, or using pre-built connectors. Middleware tools like Dell Boomi or MuleSoft can simplify the integration process and provide a user-friendly interface. Custom scripts give you more control over the integration process, but require more technical expertise. Pre-built connectors like Jitterbit or Celigo’s Salesforce NetSuite Connector can save you time and effort, but may not be as customizable as other methods.


Map Your Data

Mapping your data refers to the process of identifying how data will be transferred between Salesforce and NetSuite. This involves mapping the fields between the two systems, deciding which fields to map, and ensuring that the data is formatted correctly. The mapping process can be complex, especially if you’re dealing with custom fields or complex objects. Be sure to test your mappings thoroughly to ensure that data is transferred correctly.


Test Your Integration

After mapping your data, it’s essential to test your integration thoroughly. This involves running test scenarios to ensure that data is transferred accurately and in real-time. Testing can reveal any bugs or issues with your integration and give you the opportunity to fix them before going live. You should also test your integration after any system updates or changes to ensure that everything is still working as intended.


Monitor Your Integration

Monitoring your integration is important to ensure that it’s running smoothly and error-free. You should set up alerts and notifications to inform you if any issues arise. You should also regularly review your integration logs to spot any errors or gaps in data. By monitoring your integration, you can keep your data accurate and up-to-date.


Professional NetSuite Salesforce Integration for Your Business

Integrating Salesforce and NetSuite can help you manage your business operations more efficiently and effectively. By following best practices like understanding your business needs, choosing the right integration method, mapping your data, testing your integration, and monitoring your integration, you can ensure a successful integration project.

For seamless Salesforce and NetSuite integration, we can help you gain a 360-degree view of customer interactions, improve sales and marketing processes, and streamline financial operations.

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