Create ticket

Creates a ticket in Atera.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

Ticket description.

string

New end user email.

string

New end user first name.

number

Existing end user contact ID.

string

New end user last name.

string

New end user phone.

number

Technician contact ID.

string

Technician email.

string

Ticket impact.

string

Ticket priority.

string

Ticket status.

stringrequired

Ticket title.

string

Ticket type.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/atera/0.0.8/actions/create-ticket" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "description": "",
  "ticketTitle": ""
}'

{
  "success": true,
  "data": [
    {
      "ActionID": "string"
    }
  ],
  "meta": {}
}

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