Create Conversation

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

The Cliengo company ID that owns the conversation.

stringrequired

The Cliengo website ID where the conversation should be created.

stringrequired

The conversation channel. Verified working value: WEB.

stringrequired

The visitor identifier for the conversation, such as an email address.

string

Optional source URL associated with the conversation.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/cliengo/0.0.6/actions/create-conversation" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "companyId": "",
  "websiteId": "",
  "channel": "",
  "from": ""
}'

{
  "success": true,
  "data": [
    {
      "assignedTo": "string",
      "channel": "string",
      "clientName": "string",
      "companyId": "string",
      "conversationContext": {},
      "creationDate": "2026-05-07T12:00:00.000Z",
      "from": "string",
      "id": "string",
      "intercepted": true,
      "isClosed": true,
      "operatorTags": [
        "string"
      ],
      "participants": [
        {}
      ],
      "persistentLastOperator": "string",
      "phaseHistory": [
        {}
      ],
      "phaseId": "string",
      "status": "string",
      "supportTicket": [
        {}
      ],
      "tags": [
        "string"
      ],
      "type": "string",
      "url": "https://example.com",
      "visitorColor": "string",
      "websiteId": "string"
    }
  ],
  "meta": {}
}

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