Create Ticket

Creates a new ticket in Datalyse.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

string

Set to "unassigned" to assign this ticket to all agents, or provide a specific agent_id (optional)

stringrequired

ID of the contact or company

string

Pipeline ID (optional)

string

Status ID

stringrequired

Description for the ticket

stringrequired

Name for the ticket

string

Visible in client cabinet (optional)

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/datalyse/0.0.3/actions/create-ticket" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "agentId": "unassigned",
  "leadId": "",
  "status": "0",
  "ticketDescription": "",
  "ticketName": ""
}'

{
  "success": true,
  "data": [
    {
      "status": "string"
    }
  ],
  "meta": {}
}

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