List Ticket Conversations

Retrieves ticket conversations from Freshdesk by ticket ID.

GET

Query

Arguments

numberrequired

Freshdesk ticket ID.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request GET \
  --url "https://connect.mindcloud.co/v1/universal/freshdesk/0.0.7/actions/list-ticket-conversations" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --get \
  --data-urlencode 'connectionId=$CONNECTION_ID' \
  --data-urlencode 'id='

{
  "success": true,
  "data": [
    {
      "attachments": [
        {}
      ],
      "body": "string",
      "bodyText": "string",
      "createdAt": "string",
      "id": 1,
      "incoming": true,
      "private": true,
      "ticketId": 1,
      "toEmails": [
        "[email protected]"
      ],
      "updatedAt": "string",
      "userId": 1
    }
  ],
  "meta": {}
}

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