Get Action

Retrieves an action from Halo Service Solutions.

GET

Query

Arguments

numberrequired

Action ID.

numberrequired

The ticket id to get the action for.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request GET \
  --url "https://connect.mindcloud.co/v1/universal/haloServiceSolutions/0.0.6/actions/get-action" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --get \
  --data-urlencode 'connectionId=$CONNECTION_ID' \
  --data-urlencode 'id=undefined' \
  --data-urlencode 'ticket_id=undefined'

{
  "success": true,
  "data": [
    {
      "actionby_agent_id": 1,
      "actiondatecreated": "2026-05-07T12:00:00.000Z",
      "datetime": "2026-05-07T12:00:00.000Z",
      "guid": "string",
      "id": 1,
      "new_status": 1,
      "note": "string",
      "old_status": 1,
      "outcome": "string",
      "ticket_id": 1,
      "unread": 1,
      "who": "string"
    }
  ],
  "meta": {}
}

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