View Tickets

Retrieves tickets from a Halo Service Solutions ticket view.

GET

Query

Arguments

array of objectrequired

Array of ticket objects to view.

numberrequired

Ticket ID inside the request array.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request GET \
  --url "https://connect.mindcloud.co/v1/universal/haloServiceSolutions/0.0.6/actions/view-tickets" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --get \
  --data-urlencode 'connectionId=$CONNECTION_ID' \
  --data-urlencode '[]=' \
  --data-urlencode '[].id=undefined'

{
  "success": true,
  "data": [
    {
      "_open_search_score": 1,
      "changeseq": 1,
      "id": 1,
      "lastincomingemail": "2026-05-07T12:00:00.000Z",
      "table": 1,
      "use": "string",
      "viewers": [
        {}
      ],
      "visible_child_tickets": 1
    }
  ],
  "meta": {}
}

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