Create Ticket

Creates a new ticket in HappyFox.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

Requester name.

stringrequired

Requester email address.

stringrequired

Ticket subject.

stringrequired

Ticket body in plain text.

numberrequired

HappyFox category ID for the ticket.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/happyFox/0.0.7/actions/create-ticket" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "name": "",
  "email": "",
  "subject": "",
  "text": ""
}'

{
  "success": true,
  "data": [
    {
      "assignedTo": {},
      "attachmentsCount": 1,
      "category": {},
      "createdAt": "2026-05-07T12:00:00.000Z",
      "customFields": [
        {}
      ],
      "displayId": "string",
      "dueDate": "2026-05-07T12:00:00.000Z",
      "firstMessage": "string",
      "id": 1,
      "lastStaffReplyAt": "2026-05-07T12:00:00.000Z",
      "lastUpdatedAt": "2026-05-07T12:00:00.000Z",
      "lastUserReplyAt": "2026-05-07T12:00:00.000Z",
      "messagesCount": 1,
      "priority": {},
      "slaBreaches": 1,
      "source": "string",
      "status": {},
      "subject": "string",
      "subscribers": [
        {}
      ],
      "tags": "string",
      "timeSpent": 1,
      "unresponded": true,
      "updates": [
        {}
      ],
      "user": {}
    }
  ],
  "meta": {}
}

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