Get Ticket Message

Retrieves a ticket message from HelpSpace.

GET

Query

Arguments

stringrequired

HelpSpace message identifier.

stringrequired

HelpSpace ticket identifier.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request GET \
  --url "https://connect.mindcloud.co/v1/universal/helpSpace/0.0.2/actions/get-ticket-message" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --get \
  --data-urlencode 'connectionId=$CONNECTION_ID' \
  --data-urlencode 'messageId=' \
  --data-urlencode 'ticketId='

{
  "success": true,
  "data": [
    {
      "attachments": [
        {}
      ],
      "bcc": [
        "string"
      ],
      "body": "string",
      "cc": [
        "string"
      ],
      "createdAt": "2026-05-07T12:00:00.000Z",
      "fromContact": {},
      "id": 1,
      "inlineImages": [
        {}
      ],
      "subject": "string",
      "to": [
        "string"
      ],
      "type": "string"
    }
  ],
  "meta": {}
}

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