List Archives

Retrieves archived chats and thread events from LiveChat.

GET

Query

Arguments

object

Archive search filters.

string

Free-text archive query.

date

Lower RFC3339 timestamp bound for archives.

date

Upper RFC3339 timestamp bound for archives.

array of string

Filter by chat IDs.

array of string

Filter by thread IDs.

array of number

Filter by group IDs.

string

Filter by customer ID.

string

Filter by customer email.

string

Default desc.

PaginationRequest a specific window of rows with limit and offset. Learn more

number

Maximum number of rows to return.

number

Number of rows to skip.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request GET \
  --url "https://connect.mindcloud.co/v1/universal/liveChat/0.0.7/actions/list-archives" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --get \
  --data-urlencode 'connectionId=$CONNECTION_ID' \
  --data-urlencode 'sortOrder=desc'

{
  "success": true,
  "data": [
    {
      "access": {
        "groupIds": [
          1
        ]
      },
      "id": "string",
      "isFollowed": true,
      "properties": {},
      "thread": {
        "access": {
          "groupIds": [
            1
          ]
        },
        "active": true,
        "createdAt": "2026-05-07T12:00:00.000Z",
        "customerVisit": {
          "geolocation": {
            "city": "string",
            "country": "string",
            "countryCode": "string",
            "latitude": "string",
            "longitude": "string",
            "region": "string",
            "timezone": "string"
          },
          "ip": "string",
          "userAgent": "string"
        },
        "events": [
          {}
        ],
        "events[]": {
          "authorId": "string",
          "createdAt": "2026-05-07T12:00:00.000Z",
          "customId": "string",
          "deleted": true,
          "id": "string",
          "properties": {},
          "text": "string",
          "type": "string",
          "visibility": "string"
        },
        "id": "string",
        "nextAccessibleThreadId": "string",
        "nextThreadId": "string",
        "previousAccessibleThreadId": "string",
        "previousThreadId": "string",
        "properties": {},
        "summary": {
          "status": "string",
          "text": "string",
          "updatedAt": "2026-05-07T12:00:00.000Z"
        },
        "tags": [
          "string"
        ],
        "userIds": [
          "string"
        ]
      },
      "users": [
        {}
      ],
      "users[]": {
        "avatar": "string",
        "email": "[email protected]",
        "id": "string",
        "name": "Ava Chen",
        "present": true,
        "type": "string",
        "visibility": "string"
      }
    }
  ],
  "meta": {}
}

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