List Chats

Retrieves accessible chat summaries from LiveChat.

GET

Query

Arguments

object

Filter options remembered across paginated requests.

boolean

Return active chats only when true, inactive chats only when false.

boolean

Include chats without any threads in the returned summary. Default true.

array of number

Filter by group IDs. Maximum 200 values.

string

Return oldest chats first with asc or newest chats first with desc. Default desc.

PaginationRequest a specific window of rows with limit and offset. Learn more

number

Maximum number of rows to return.

number

Number of rows to skip.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request GET \
  --url "https://connect.mindcloud.co/v1/universal/liveChat/0.0.7/actions/list-chats" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --get \
  --data-urlencode 'connectionId=$CONNECTION_ID' \
  --data-urlencode 'sortOrder=desc'

{
  "success": true,
  "data": [
    {
      "access": {
        "groupIds": [
          1
        ]
      },
      "id": "string",
      "isFollowed": true,
      "lastEventPerType": {
        "message": {
          "event": {
            "authorId": "string",
            "createdAt": "2026-05-07T12:00:00.000Z",
            "customId": "string",
            "id": "string",
            "properties": {},
            "text": "string",
            "type": "string"
          },
          "threadCreatedAt": "2026-05-07T12:00:00.000Z",
          "threadId": "string"
        },
        "systemMessage": {
          "event": {
            "createdAt": "2026-05-07T12:00:00.000Z",
            "id": "string",
            "systemMessageType": "string",
            "text": "string",
            "textVars": {},
            "type": "string"
          },
          "threadCreatedAt": "2026-05-07T12:00:00.000Z",
          "threadId": "string"
        }
      },
      "lastThreadSummary": {
        "access": {
          "groupIds": [
            1
          ]
        },
        "active": true,
        "createdAt": "2026-05-07T12:00:00.000Z",
        "id": "string",
        "properties": {},
        "queue": {
          "position": 1,
          "queuedAt": "2026-05-07T12:00:00.000Z",
          "waitTime": 1
        },
        "userIds": [
          "string"
        ]
      },
      "properties": {},
      "users": [
        {}
      ],
      "users[]": {
        "agentLastEventCreatedAt": "2026-05-07T12:00:00.000Z",
        "avatar": "string",
        "createdAt": "2026-05-07T12:00:00.000Z",
        "customerLastEventCreatedAt": "2026-05-07T12:00:00.000Z",
        "email": "[email protected]",
        "eventsSeenUpTo": "2026-05-07T12:00:00.000Z",
        "id": "string",
        "name": "Ava Chen",
        "present": true,
        "statistics": {
          "chatsCount": 1,
          "greetingsAcceptedCount": 1,
          "greetingsShownCount": 1,
          "pageViewsCount": 1,
          "threadsCount": 1,
          "ticketsCount": 1,
          "visitsCount": 1
        },
        "tickets": [
          {}
        ],
        "tickets[]": {
          "createdAt": "2026-05-07T12:00:00.000Z",
          "ticketId": "string"
        },
        "type": "string",
        "visit": {
          "endedAt": "2026-05-07T12:00:00.000Z",
          "geolocation": {
            "city": "string",
            "country": "string",
            "countryCode": "string",
            "latitude": "string",
            "longitude": "string",
            "region": "string",
            "timezone": "string"
          },
          "ip": "string",
          "lastPages": [
            {}
          ],
          "lastPages[]": {
            "openedAt": "2026-05-07T12:00:00.000Z",
            "title": "string",
            "url": "https://example.com"
          },
          "startedAt": "2026-05-07T12:00:00.000Z",
          "userAgent": "string"
        }
      }
    }
  ],
  "meta": {}
}

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