List Threads

Retrieves accessible chat threads from LiveChat.

GET

Query

Arguments

stringrequired

The ID of the chat.

string

Return oldest threads first with asc or newest threads first with desc. Default desc.

number

Minimum total number of events to return across the latest threads.

object

Date range filters for the listed threads.

date

Lower RFC3339 timestamp bound for returned threads.

date

Upper RFC3339 timestamp bound for returned threads.

PaginationRequest a specific window of rows with limit and offset. Learn more

number

Maximum number of rows to return.

number

Number of rows to skip.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request GET \
  --url "https://connect.mindcloud.co/v1/universal/liveChat/0.0.7/actions/list-threads" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --get \
  --data-urlencode 'connectionId=$CONNECTION_ID' \
  --data-urlencode 'chatId=' \
  --data-urlencode 'sortOrder=desc'

{
  "success": true,
  "data": [
    {
      "access": {
        "groupIds": [
          1
        ]
      },
      "active": true,
      "createdAt": "2026-05-07T12:00:00.000Z",
      "customerVisit": {
        "geolocation": {
          "city": "string",
          "country": "string",
          "countryCode": "string",
          "latitude": "string",
          "longitude": "string",
          "region": "string",
          "timezone": "string"
        },
        "ip": "string",
        "userAgent": "string"
      },
      "events": [
        {}
      ],
      "events[]": {
        "authorId": "string",
        "createdAt": "2026-05-07T12:00:00.000Z",
        "customId": "string",
        "deleted": true,
        "id": "string",
        "properties": {},
        "text": "string",
        "type": "string",
        "visibility": "string"
      },
      "id": "string",
      "nextThreadId": "string",
      "previousThreadId": "string",
      "properties": {},
      "queue": {
        "position": 1,
        "queuedAt": "2026-05-07T12:00:00.000Z",
        "waitTime": 1
      },
      "restrictedAccess": "string",
      "summary": {
        "status": "string",
        "text": "string",
        "updatedAt": "2026-05-07T12:00:00.000Z"
      },
      "tags": [
        "string"
      ],
      "userIds": [
        "string"
      ]
    }
  ],
  "meta": {}
}

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