Resume Chat

Restarts an archived chat in LiveChat.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

objectrequired

The chat payload to resume.

stringrequired

The ID of the chat to resume.

object

Chat access to set.

object

Initial chat properties.

array of object

Existing users to include in the resumed chat.

stringrequired

The user ID.

stringrequired

Possible values: agent or customer.

object

The initial resumed chat thread.

array of object

Initial chat events.

object

Initial thread properties.

boolean

Create an active thread by default.

boolean

Leave chat continuous mode unchanged unless set.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/liveChat/0.0.7/actions/resume-chat" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "chat": "",
  "chat.id": "",
  "chat.users[].id": "",
  "chat.users[].type": ""
}'

{
  "success": true,
  "data": [
    {
      "eventIds": [
        "string"
      ],
      "threadId": "string"
    }
  ],
  "meta": {}
}

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