Docs

Send Rich Message Postback

Sends a rich message postback in LiveChat.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more
string

Comma-separated response fields to include.

Body

Arguments
stringrequired

The chat ID.

stringrequired

The rich message event ID.

objectrequired

The postback payload.

stringrequired

The postback name of the button.

booleanrequired

Whether the postback is toggled.

stringrequired

The thread ID.

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