Create Ticket

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

Email address of the customer.

stringrequired

Subject for the ticket.

stringrequired

Description for the ticket.

string

Name of the customer.

Uncommon arguments

string

Source of the ticket.

string

Email address belonging to a team member.

string

Status for the ticket.

string

Priority for the ticket.

string

Category for the ticket.

array of string

Tags to assign to the ticket.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/neetoDesk/0.0.2/actions/create-ticket" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "email": "",
  "subject": "",
  "description": ""
}'

{
  "success": true,
  "data": [
    {
      "ticket": {
        "id": "string",
        "number": 1,
        "url": "https://example.com"
      }
    }
  ],
  "meta": {}
}

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