Nicereply API Documentation

This is the complete API documentation for connecting to the Nicereply API using MindCloud's Universal API. If you are new to MindCloud, start with the Introduction to see how one API can sit in front of many different apps.

MindCloud is an integration company that offers one normalized API to access 3,100+ apps from a single place. It cleans up provider-specific quirks, keeps requests and responses consistent, and centralizes authentication so you do not need to manage separate flows for every app. Browse other apps.

Meet Nicereply: Collect feedback, run surveys, and analyze customer experience. Keep reading to get started.

Quickstart

Before you run your first Nicereply request, you need three things:

1. A MindCloud account — sign in or create an account at MindCloud.
2. A MindCloud API Key — create one in API Keys. Keep it on your server.
3. At least one Nicereply connection — create or choose one in Connections. Note its connectionId.

Every Nicereply action uses the same URL pattern:

POST https://connect.mindcloud.co/v2/universal/apps/nicereply/actions/{actionSlug}/run

You need a MindCloud API Key and a Nicereply connection. Then call an action such as Get Rating Values Settings:

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/nicereply/actions/get-rating-values-settings/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "arguments": {}
}'

Every response comes back in the same envelope, with your rows in a data array:

{
  "success": true,
  "data": [
    { "id": "1042", "name": "Ava" }
  ],
  "meta": {}
}

After your first request works, use Shape your requests to control arguments, pagination, filtering, fields, and errors.

Authenticate with a MindCloud API Key plus a connectionId for your Nicereply account. See Nicereply API Authentication for the full flow and how to get your connection credentials.

Nicereply actions

All 30 published actions for this Nicereply version. Each page documents the endpoint, arguments, and response controls.

• PUTAssign Response Tags
• POSTCreate Feedback Object
• POSTCreate Response
• POSTCreate Tag
• GETGet Customer
• GETGet Feedback Object
• GETGet Feedback Object Group
• GETGet Rating Values Settings
• GETGet Response
• GETGet Response Issue Status
• GETGet Response Ticket Link
• GETGet Survey
• GETGet Tag
• GETGet User
• PUTIgnore Response Issue Status
• GETList Customers
• GETList Feedback Object Group Responses
• GETList Feedback Object Groups
• GETList Feedback Object Responses
• GETList Feedback Objects
• GETList Integrations
• GETList Responses
• GETList Survey Responses
• GETList Surveys
• GETList Tags
• GETList Users
• PUTResolve Response Issue Status
• DELETEUnassign Response Tags
• PUTUpdate Response Feedback Object
• GETView Survey Distribution

Related apps

More Productivity apps on the Universal API, behind the same REST shape. Or browse all apps.

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