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Nicereply API Documentation

This is the complete API documentation for connecting to the Nicereply API using MindCloud's Universal API. If you are new to MindCloud, start with the Introduction to see how one API can sit in front of many different apps.

MindCloud is an integration company that offers one normalized API to access 3,100+ apps from a single place. It cleans up provider-specific quirks, keeps requests and responses consistent, and centralizes authentication so you do not need to manage separate flows for every app. Browse other apps.

Meet Nicereply: Collect feedback, run surveys, and analyze customer experience. Keep reading to get started.

Quickstart

Before you run your first Nicereply request, you need three things:

  1. A MindCloud account — sign in or create an account at MindCloud.
  2. A MindCloud API Key — create one in API Keys. Keep it on your server.
  3. At least one Nicereply connection — create or choose one in Connections. Note its connectionId.

Every Nicereply action uses the same URL pattern:

https://connect.mindcloud.co/v1/universal/nicereply/latest/actions/{actionSlug}

You need a MindCloud API Key and a Nicereply connection. Then call an action such as Get Customer:

curl --request GET \
  --url "https://connect.mindcloud.co/v1/universal/nicereply/latest/actions/get-customer" \
  --header "Authorization: Bearer $MINDCLOUD_API_KEY" \
  --get \
  --data-urlencode "connectionId=$CONNECTION_ID"

Every response comes back in the same envelope, with your rows in a data array:

{
  "success": true,
  "data": [
    { "id": "1042", "name": "Ava" }
  ],
  "meta": {}
}

After your first request works, use Shape your requests to control arguments, pagination, filtering, fields, and errors.

Authentication

Authentication has two layers. Your MindCloud API Key authenticates the request to MindCloud, sent as a Bearer token in the Authorization header. The connectionId selects the connected Nicereply account that should run the action. MindCloud stores and refreshes the Nicereply credentials behind that connection, so you never send provider tokens with your requests.

Pass connectionId in the query string for GET and DELETE actions, and in the JSON body for POST, PUT, and PATCH actions. Keep your MindCloud API Key on your server; do not ship it in browser code, mobile apps, public repositories, or logs.

Connect your Nicereply account

You need the Nicereply account email that owns the API token and a valid Nicereply API token.

  1. Sign in to Nicereply Admin

    Open the Nicereply admin app in your browser and sign in with the account you want MindCloud to use.

    Nicereply Admin
  2. Confirm the account email address

    Use the exact email address for the Nicereply user who owns the API token. MindCloud will use this email as the Basic Auth username.

  3. Locate your API token

    Find the API token for this Nicereply account. If you already have a valid token, you can reuse it. MindCloud will use the token as the Basic Auth password.

  4. Enter the connection values in MindCloud

    In the Nicereply test connection, enter the Nicereply account email as Username and the API token as Password, then save and test the connection.

Nicereply actions

All 30 published actions for this Nicereply version. Each page documents the endpoint, arguments, and response controls.

More Productivity apps on the Universal API, behind the same REST shape. Or browse all apps.

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