Reassign Conversation To Agent

Reassigns a QWIC conversation to an agent.

PUT

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

The QWIC conversation identifier.

stringrequired

The current assignee email address.

stringrequired

The target assignee email address.

Try this request

Request

curl --request PUT \
  --url "https://connect.mindcloud.co/v1/universal/qWIC/latest/actions/reassign-conversation-to-agent" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "conversation_id": "",
  "user.by": "",
  "user.to": ""
}'

{
  "success": true,
  "data": [
    {
      "response": "string"
    }
  ],
  "meta": {}
}

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