Open Or Close Conversation

Updates a conversation status in respond.io.

PUT

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

string

Closing category when closing conversation.

stringrequired

Contact identifier (id:, email:, or phone:).

stringrequired

Conversation status value.

string

Closing summary when closing conversation.

Try this request

Request

curl --request PUT \
  --url "https://connect.mindcloud.co/v1/universal/respondio/0.0.7/actions/open-or-close-conversation" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "identifier": "",
  "status": ""
}'

{
  "success": true,
  "data": [
    {
      "contactId": 1
    }
  ],
  "meta": {}
}

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