Create Conversation

Creates a conversation in SparrowDesk.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

string

Assignee email address.

number

Optional SparrowDesk brand ID.

stringrequired

Conversation description text.

string

Priority: Low, Medium, High, or Urgent.

stringrequired

Requester email address or phone number.

string

Source: Mail or Call.

string

Status: Open, Pending, Resolved, or Closed.

stringrequired

Conversation subject.

number

Optional SparrowDesk team ID.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/sparrowDesk/0.0.6/actions/create-conversation" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "description": "",
  "requestedBy": "",
  "subject": ""
}'

{
  "success": true,
  "data": [
    {
      "assignedToMemberId": 1,
      "assignedToTeamId": 1,
      "brand": "string",
      "brandId": 1,
      "createdAt": 1,
      "customFields": [
        {}
      ],
      "descriptionHtml": "string",
      "descriptionText": "string",
      "due": 1,
      "firstResponseDue": 1,
      "firstResponseTime": 1,
      "id": 1,
      "lastUpdatedAt": 1,
      "priority": "string",
      "properties": {},
      "requestedByEmail": "[email protected]",
      "requestedById": 1,
      "requestedByPhone": "string",
      "resolutionTime": 1,
      "source": "string",
      "status": "string",
      "subject": "string",
      "tags": [
        {}
      ]
    }
  ],
  "meta": {}
}

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