Get Incident by Number

Retrieves an incident from TOPdesk by number.

GET

Query

Arguments

stringrequired

Incident number.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request GET \
  --url "https://connect.mindcloud.co/v1/universal/tOPdesk/0.0.5/actions/get-incident-by-number" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --get \
  --data-urlencode 'connectionId=$CONNECTION_ID' \
  --data-urlencode 'number='

{
  "success": true,
  "data": [
    {
      "briefDescription": "string",
      "creationDate": "2026-05-07T12:00:00.000Z",
      "escalationStatus": "string",
      "id": "string",
      "modificationDate": "2026-05-07T12:00:00.000Z",
      "number": "string",
      "status": "string",
      "targetDate": "2026-05-07T12:00:00.000Z",
      "timeSpent": 1
    }
  ],
  "meta": {}
}

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