Create Ticket

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

Subject of the new ticket.

stringrequired

Department that will own the new ticket.

stringrequired

Contact who raised the new ticket.

stringrequired

Status for the new ticket.

Try this request

Request

curl --request POST \
  --url "https://embedded.mindcloud.co/v1/universal/zohoDesk/latest/actions/create-ticket" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "subject": "",
  "departmentId": "",
  "contactId": "",
  "status": ""
}'

{
  "success": true,
  "data": [
    {
      "accountId": "string",
      "channel": "string",
      "contactId": "string",
      "createdTime": "2026-05-07T12:00:00.000Z",
      "departmentId": "string",
      "id": "string",
      "isArchived": true,
      "isSpam": true,
      "modifiedTime": "2026-05-07T12:00:00.000Z",
      "status": "string",
      "statusType": "string",
      "subject": "string",
      "ticketNumber": "string",
      "webUrl": "https://example.com"
    }
  ],
  "meta": {}
}