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CallRail API Authentication

How to authenticate CallRail API requests: one Bearer API key plus a connectionId. MindCloud stores your API key securely — set it once, never resend it.

Every CallRail API request through MindCloud needs two things: a MindCloud API Key and a connectionId for your CallRail account. This page covers both, plus exactly how to send them, so you do not need to visit any other page to get authenticated.

Steps to authenticate

  1. Create a MindCloud account at app.mindcloud.co if you do not already have one.
  2. Generate a MindCloud API Key in API Keys. This is the Bearer token you send on every request. Keep it on your server.
  3. Create a CallRail connection in Connections. CallRail uses an API key. You generate the key in your CallRail account, then paste it in when you create the connection — MindCloud stores it securely and never returns it in a response.
  4. Copy the connection’s connectionId — you will send it on every request alongside your MindCloud API Key.

How requests are authenticated

Authentication has two layers. Your MindCloud API Key authenticates the request to MindCloud, sent as a Bearer token in the Authorization header. The connectionId selects the connected CallRail account that should run the action. MindCloud stores and refreshes the CallRail credentials behind that connection, so you never send provider tokens with your requests.

Pass connectionId in the query string for GET and DELETE actions, and in the JSON body for POST, PUT, and PATCH actions.

For example, calling List Accounts with an CallRail connection looks like this:

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/callRail/actions/list-accounts/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "arguments": {}
}'

The Authorization: Bearer <your MindCloud API Key> header authenticates you to MindCloud; the connectionId tells MindCloud which CallRail account to run the action against. Missing or invalid Authorization returns 401, and a missing or mismatched connectionId returns 400.

Connect CallRail with an API key

You need a CallRail user account with access to the data you want MindCloud to read or update. CallRail API keys inherit the same permissions as the user who creates them.

  1. Sign in to CallRail

    Open your CallRail account in the browser and sign in with the user that should own this connection.

  2. Open API key settings

    In CallRail, open the User menu, choose Manage user, then open the API keys section.

  3. Create a new API key

    Click Add API key, enter a name you will recognize later, and create the key.

  4. Copy the API key into MindCloud

    Return to the MindCloud connection form and paste the API key into the CallRail credential field.

Keep your key safe

Keep your MindCloud API Key on your server; do not ship it in browser code, mobile apps, public repositories, or logs. Anyone with the key can call the Universal API as your MindCloud account, across every connection you have created.