Dashly API Documentation

This is the complete API documentation for connecting to the Dashly API using MindCloud's Universal API. If you are new to MindCloud, start with the Introduction to see how one API can sit in front of many different apps.

MindCloud is an integration company that offers one normalized API to access 3,100+ apps from a single place. It cleans up provider-specific quirks, keeps requests and responses consistent, and centralizes authentication so you do not need to manage separate flows for every app. Browse other apps.

Meet Dashly: Manage live chat, leads, and customer conversations. Keep reading to get started.

Quickstart

Before you run your first Dashly request, you need three things:

1. A MindCloud account — sign in or create an account at MindCloud.
2. A MindCloud API Key — create one in API Keys. Keep it on your server.
3. At least one Dashly connection — create or choose one in Connections. Note its connectionId.

Every Dashly action uses the same URL pattern:

POST https://connect.mindcloud.co/v2/universal/apps/dashly/actions/{actionSlug}/run

You need a MindCloud API Key and a Dashly connection. Then call an action such as List Channels:

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/dashly/actions/list-channels/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "arguments": {}
}'

Every response comes back in the same envelope, with your rows in a data array:

{
  "success": true,
  "data": [
    { "id": "1042", "name": "Ava" }
  ],
  "meta": {}
}

After your first request works, use Shape your requests to control arguments, pagination, filtering, fields, and errors.

Authenticate with a MindCloud API Key plus a connectionId for your Dashly account. See Dashly API Authentication for the full flow and how to get your connection credentials.

Dashly actions

All 21 published actions for this Dashly version. Each page documents the endpoint, arguments, and response controls.

• PUTAdd Conversation Tag
• PUTAssign Conversation
• PUTClose Conversation
• GETGet Conversation
• GETGet Conversation Parts
• GETGet User
• POSTImport User Properties from CSV
• GETList Active Users
• GETList App Conversations
• GETList Channels
• GETList User Conversations
• GETList User Events
• GETList Users
• DELETERemove Conversation Tag
• POSTReply In Conversation
• POSTSend Manual Message To User
• PUTSet Conversation Typing Indicator
• PUTSet User Presence
• PUTSet User Properties
• POSTStart Conversation For User
• POSTTrack User Event

Related apps

More Marketing apps on the Universal API, behind the same REST shape. Or browse all apps.

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