Docs

Update Channel

Updates an existing channel in eGain.

PUT

Query

Field selectionChoose which fields should be included in the response. Learn more
string

Comma-separated response fields to include.

Body

Arguments
booleanrequired

Whether channel is active.

stringrequired

Channel description.

stringrequired

Channel display name.

stringrequired

Channel icon.

stringrequired

Channel ID.

numberrequired

Inbound max text length.

booleanrequired

Whether mid chat auth is enabled.

numberrequired

Outbound max text length.

booleanrequired

Whether system messages are enabled.

stringrequired

Channel type.

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