Update Ticket Custom Fields

Updates a ticket's custom fields in HappyFox.

POST

Body

Arguments

stringrequired

HappyFox ticket number from the ticket display ID without the prefix.

numberrequired

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/happyFox/actions/update-ticket-custom-fields/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "arguments": {
    "ticketNumber": ""
  }
}'

{
  "success": true,
  "data": [
    {
      "assignedTo": {},
      "attachmentsCount": 1,
      "category": {},
      "createdAt": "2026-05-07T12:00:00.000Z",
      "customFields": [
        {}
      ],
      "displayId": "string",
      "dueDate": "2026-05-07T12:00:00.000Z",
      "firstMessage": "string",
      "id": 1,
      "lastStaffReplyAt": "2026-05-07T12:00:00.000Z",
      "lastUpdatedAt": "2026-05-07T12:00:00.000Z",
      "lastUserReplyAt": "2026-05-07T12:00:00.000Z",
      "messagesCount": 1,
      "priority": {},
      "slaBreaches": 1,
      "source": "string",
      "status": {},
      "subject": "string",
      "subscribers": [
        {}
      ],
      "tags": "string",
      "timeSpent": 1,
      "unresponded": true,
      "updates": [
        {}
      ],
      "user": {}
    }
  ],
  "meta": {}
}

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