Update Ticket Custom Fields

Updates a ticket's custom fields in HappyFox.

PUT

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

HappyFox ticket number from the ticket display ID without the prefix.

numberrequired

Try this request

Request

curl --request PUT \
  --url "https://connect.mindcloud.co/v1/universal/happyFox/latest/actions/update-ticket-custom-fields" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "ticketNumber": ""
}'

{
  "success": true,
  "data": [
    {
      "assignedTo": {},
      "attachmentsCount": 1,
      "category": {},
      "createdAt": "2026-05-07T12:00:00.000Z",
      "customFields": [
        {}
      ],
      "displayId": "string",
      "dueDate": "2026-05-07T12:00:00.000Z",
      "firstMessage": "string",
      "id": 1,
      "lastStaffReplyAt": "2026-05-07T12:00:00.000Z",
      "lastUpdatedAt": "2026-05-07T12:00:00.000Z",
      "lastUserReplyAt": "2026-05-07T12:00:00.000Z",
      "messagesCount": 1,
      "priority": {},
      "slaBreaches": 1,
      "source": "string",
      "status": {},
      "subject": "string",
      "subscribers": [
        {}
      ],
      "tags": "string",
      "timeSpent": 1,
      "unresponded": true,
      "updates": [
        {}
      ],
      "user": {}
    }
  ],
  "meta": {}
}

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