Mark Chat As Read By Agent

Marks a chat as read by an agent in HelpCrunch.

PUT

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

numberrequired

booleanrequired

Try this request

Request

curl --request PUT \
  --url "https://connect.mindcloud.co/v1/universal/helpCrunch/latest/actions/mark-chat-as-read-by-agent" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "read": false
}'

{
  "success": true,
  "data": [
    {
      "agents": [
        {}
      ],
      "applicationId": 1,
      "assignee": {},
      "closedAt": "string",
      "closedBy": 1,
      "createdAt": "string",
      "createdWith": "string",
      "customer": {},
      "department": {},
      "id": 1,
      "lastCommunicatedAgentId": 1,
      "lastCustomerMessageAt": "string",
      "lastMessageAt": "string",
      "lastMessageId": 1,
      "lastMessageText": "string",
      "rating": 1,
      "readByAgent": true,
      "readByCustomer": true,
      "snoozedUntil": "string",
      "status": "string"
    }
  ],
  "meta": {}
}

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