Update Ticket

Updates an existing ticket in HelpSpace.

POST

Body

Arguments

stringrequired

HelpSpace ticket identifier.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/helpSpace/actions/update-ticket/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "arguments": {
    "ticketId": ""
  }
}'

{
  "success": true,
  "data": [
    {
      "assignee": {},
      "channel": {},
      "createdAt": "2026-05-07T12:00:00.000Z",
      "creator": {},
      "customFields": {},
      "deletedAt": "2026-05-07T12:00:00.000Z",
      "fromContact": {},
      "id": 1,
      "lastContact": "2026-05-07T12:00:00.000Z",
      "status": "string",
      "subject": "string",
      "tags": [
        "string"
      ],
      "team": {},
      "updatedAt": "2026-05-07T12:00:00.000Z"
    }
  ],
  "meta": {}
}

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