Redact Conversation

PUT

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

Entity type to redact

stringrequired

Conversation identifier for redaction

stringrequired

Reason/source for redaction

Uncommon arguments

string

Required when redacting type=source

string

Required when redacting type=conversation_part

Try this request

Request

curl --request PUT \
  --url "https://connect.mindcloud.co/v1/universal/intercom/latest/actions/redact-conversation" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "type": "",
  "conversation_id": "",
  "source": ""
}'

{
  "success": true,
  "data": [
    {
      "adminAssigneeId": "string",
      "aiAgent": "string",
      "aiAgentParticipated": true,
      "company": "string",
      "contacts": {
        "contacts": [
          {}
        ],
        "contacts[]": {
          "externalId": "string",
          "id": "string",
          "type": "string"
        },
        "type": "string"
      },
      "conversationParts": {
        "conversationParts": [
          {}
        ],
        "conversationParts[]": {
          "appPackageCode": "string",
          "assignedTo": "string",
          "attachments": [
            "string"
          ],
          "author": {
            "email": "[email protected]",
            "fromAiAgent": true,
            "id": "string",
            "isAiAnswer": true,
            "name": "Ava Chen",
            "type": "string"
          },
          "body": "string",
          "createdAt": 1,
          "emailMessageMetadata": "[email protected]",
          "eventDetails": {
            "attribute": {
              "name": "Ava Chen"
            },
            "value": {
              "name": "Ava Chen",
              "previous": "string"
            }
          },
          "externalId": "string",
          "id": "string",
          "metadata": {},
          "notifiedAt": 1,
          "partType": "string",
          "redacted": true,
          "state": "string",
          "tags": [
            "string"
          ],
          "type": "string",
          "updatedAt": 1
        },
        "totalCount": 1,
        "type": "string"
      },
      "conversationRating": "string",
      "createdAt": 1,
      "customAttributes": {
        "autoTranslated": true,
        "copilotUsed": true,
        "createdByAppPackageCode": "string",
        "finAIAgentImageUsedInReply": true,
        "finAIAgentPreview": true,
        "hasAttachments": true,
        "importedViaStandalone": true,
        "language": "string"
      },
      "firstContactReply": {
        "createdAt": 1,
        "type": "string",
        "url": "https://example.com"
      },
      "id": "string",
      "linkedObjects": {
        "data": [
          "string"
        ],
        "hasMore": true,
        "totalCount": 1,
        "type": "string"
      },
      "open": true,
      "priority": "string",
      "read": true,
      "slaApplied": "string",
      "snoozedUntil": "string",
      "source": {
        "attachments": [
          "string"
        ],
        "author": {
          "email": "[email protected]",
          "id": "string",
          "name": "Ava Chen",
          "type": "string"
        },
        "body": "string",
        "deliveredAs": "string",
        "id": "string",
        "recipients": "string",
        "redacted": true,
        "subject": "string",
        "type": "string",
        "url": "https://example.com"
      },
      "state": "string",
      "statistics": {
        "assignedTeamFirstResponseTime": [
          "string"
        ],
        "assignedTeamFirstResponseTimeInOfficeHours": [
          "string"
        ],
        "countAssignments": 1,
        "countConversationParts": 1,
        "countReopens": 1,
        "firstAdminReplyAt": "string",
        "firstAssignmentAt": "string",
        "firstCloseAt": "string",
        "firstContactReplyAt": 1,
        "handlingTime": "string",
        "lastAdminReplyAt": "string",
        "lastAssignmentAdminReplyAt": "string",
        "lastAssignmentAt": "string",
        "lastCloseAt": "string",
        "lastClosedById": "string",
        "lastContactReplyAt": 1,
        "medianTimeToReply": "string",
        "timeToAdminReply": "string",
        "timeToAssignment": "string",
        "timeToFirstClose": "string",
        "timeToLastClose": "string",
        "type": "string"
      },
      "tags": {
        "tags": [
          "string"
        ],
        "type": "string"
      },
      "teamAssigneeId": "string",
      "teammates": {
        "admins": [
          "string"
        ],
        "type": "string"
      },
      "ticket": "string",
      "title": "string",
      "topics": {
        "topics": [
          "string"
        ],
        "totalCount": 1,
        "type": "string"
      },
      "type": "string",
      "updatedAt": 1,
      "waitingSince": 1
    }
  ],
  "meta": {}
}

Every app you connect,one REST pattern

Call any app with one REST pattern. MindCloud handles each provider's auth, request shape, and responses for you.

Learn what the Universal API is

One REST patternUse the same request structure across apps like Slack, HubSpot, Salesforce, and thousands more.

Managed connectionsSend a MindCloud connection ID instead of handling provider tokens, refresh logic, and credential storage yourself.

Action-level docsEach action page shows the exact endpoint, required arguments, optional controls, and response behavior for that app version.