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Karma CRM API Authentication

How to authenticate Karma CRM API requests: one Bearer API key plus a connectionId. MindCloud stores your API key securely — set it once, never resend it.

Every Karma CRM API request through MindCloud needs two things: a MindCloud API Key and a connectionId for your Karma CRM account. This page covers both, plus exactly how to send them, so you do not need to visit any other page to get authenticated.

Steps to authenticate

  1. Create a MindCloud account at app.mindcloud.co if you do not already have one.
  2. Generate a MindCloud API Key in API Keys. This is the Bearer token you send on every request. Keep it on your server.
  3. Create a Karma CRM connection in Connections. Karma CRM uses an API key. You generate the key in your Karma CRM account, then paste it in when you create the connection — MindCloud stores it securely and never returns it in a response.
  4. Copy the connection’s connectionId — you will send it on every request alongside your MindCloud API Key.

How requests are authenticated

Authentication has two layers. Your MindCloud API Key authenticates the request to MindCloud, sent as a Bearer token in the Authorization header. The connectionId selects the connected Karma CRM account that should run the action. MindCloud stores and refreshes the Karma CRM credentials behind that connection, so you never send provider tokens with your requests.

Pass connectionId in the query string for GET and DELETE actions, and in the JSON body for POST, PUT, and PATCH actions.

For example, calling List Social Account Types with an Karma CRM connection looks like this:

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/karmaCRM/actions/list-social-account-types/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "arguments": {}
}'

The Authorization: Bearer <your MindCloud API Key> header authenticates you to MindCloud; the connectionId tells MindCloud which Karma CRM account to run the action against. Missing or invalid Authorization returns 401, and a missing or mismatched connectionId returns 400.

Get your karmaCRM API token

You need a karmaCRM account you can sign in to with an email address and password.

  1. Sign in to karmaCRM

    Open the karmaCRM sign-in page and confirm you can access your account with your karmaCRM email and password.

    Sign in
  2. Request an API token from the documented sign-in endpoint

    Use the documented sign-in request at `POST https://app.karmacrm.com/accounts/sign_in.json` with your karmaCRM email and password, then copy the `api_token` value from the response.

    API Reference → Authentication → Sign in
  3. Paste the token into MindCloud

    Enter the copied `api_token` into the MindCloud API Token field and save the connection.

Keep your key safe

Keep your MindCloud API Key on your server; do not ship it in browser code, mobile apps, public repositories, or logs. Anyone with the key can call the Universal API as your MindCloud account, across every connection you have created.