Get Customer By External ID

Retrieves a customer by external ID from OneDesk.

POST

Body

Arguments

stringrequired

External ID of the customer.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/oneDesk/actions/get-customer-by-external-id/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "arguments": {
    "externalId": ""
  }
}'

{
  "success": true,
  "data": [
    {
      "address": {
        "address1": {},
        "address2": {},
        "city": {},
        "country": {},
        "state": {},
        "zip": {}
      },
      "created": "2026-05-07T12:00:00.000Z",
      "customerOrganization": "string",
      "customerType": "string",
      "externalId": "string",
      "id": 1,
      "priority": 1,
      "profile": {
        "email": "ava@example.com",
        "firstName": "Ava",
        "language": {},
        "lastName": "Chen",
        "phoneWork": {},
        "title": {}
      },
      "registered": true
    }
  ],
  "meta": {}
}

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