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Superchat API Authentication

How to authenticate Superchat API requests: one Bearer API key plus a connectionId. MindCloud stores your API key securely — set it once, never resend it.

Every Superchat API request through MindCloud needs two things: a MindCloud API Key and a connectionId for your Superchat account. This page covers both, plus exactly how to send them, so you do not need to visit any other page to get authenticated.

Steps to authenticate

  1. Create a MindCloud account at app.mindcloud.co if you do not already have one.
  2. Generate a MindCloud API Key in API Keys. This is the Bearer token you send on every request. Keep it on your server.
  3. Create a Superchat connection in Connections. Superchat uses an API key. You generate the key in your Superchat account, then paste it in when you create the connection — MindCloud stores it securely and never returns it in a response.
  4. Copy the connection’s connectionId — you will send it on every request alongside your MindCloud API Key.

How requests are authenticated

Authentication has two layers. Your MindCloud API Key authenticates the request to MindCloud, sent as a Bearer token in the Authorization header. The connectionId selects the connected Superchat account that should run the action. MindCloud stores and refreshes the Superchat credentials behind that connection, so you never send provider tokens with your requests.

Pass connectionId in the query string for GET and DELETE actions, and in the JSON body for POST, PUT, and PATCH actions.

For example, calling Get Current User with an Superchat connection looks like this:

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/superchat/actions/get-current-user/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "arguments": {}
}'

The Authorization: Bearer <your MindCloud API Key> header authenticates you to MindCloud; the connectionId tells MindCloud which Superchat account to run the action against. Missing or invalid Authorization returns 401, and a missing or mismatched connectionId returns 400.

Find your Superchat API key

You need a Superchat administrator account for the target workspace. Superchat says the API token has global read and write access, so keep it private and use it only in trusted tools.

  1. Sign in to the Superchat web app as an administrator

    Use an administrator account for the workspace you want to connect in MindCloud.

    Superchat web app

  2. Open Settings > API

    In Superchat, go to the API settings area for your workspace. The official auth docs say the token is available under Settings > API.

    Settings → API

  3. Copy the API token

    Create or reveal the token if needed, then copy it exactly as shown.

  4. Paste the token into the MindCloud connection

    When MindCloud asks for the API key, paste the token you copied from Superchat.

  5. Save and test the connection

    Save the connection and run the test step. MindCloud sends this token in the X-API-KEY header for Superchat API requests.

Keep your key safe

Keep your MindCloud API Key on your server; do not ship it in browser code, mobile apps, public repositories, or logs. Anyone with the key can call the Universal API as your MindCloud account, across every connection you have created.