Assign Ticket to Team

Assigns a SupportBee ticket to a team.

PUT

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

numberrequired

SupportBee ticket ID.

numberrequired

SupportBee team ID to assign.

Try this request

Request

curl --request PUT \
  --url "https://connect.mindcloud.co/v1/universal/supportBee/latest/actions/assign-ticket-to-team" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID"
}'

{
  "success": true,
  "data": [
    {
      "teamAssignment": {
        "assignee": {
          "team": {
            "id": 1,
            "name": "Ava Chen",
            "picture": {
              "thumb128": "string",
              "thumb20": "string",
              "thumb24": "string",
              "thumb256": "string",
              "thumb32": "string",
              "thumb48": "string",
              "thumb64": "string"
            }
          }
        },
        "createdAt": "string",
        "id": 1,
        "ticket": {
          "id": 1
        }
      }
    }
  ],
  "meta": {}
}

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