Create Ticket (As Contact) [Plus plan]

Creates a ticket as a contact in Tidio.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

Email address of the contact creating the ticket.

stringrequired

Subject line of the ticket.

stringrequired

Initial message body for the ticket.

string

Optional department UUID to assign the ticket to.

string

Optional custom channel identifier used for the ticket source.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/tidio/0.0.6/actions/create-ticket-as-contact-plus-plan" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "contactEmail": "",
  "subject": "",
  "messageContent": ""
}'

{
  "success": true,
  "data": [
    {
      "value": "string"
    }
  ],
  "meta": {}
}

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