Update Ticket [Plus plan]

Updates a ticket in the Tidio workspace.

PUT

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

The Tidio ticket ID.

string

Updated ticket status.

string

Updated ticket priority.

string

Assignment target type: department or operator.

string

UUID of the assigned department or operator.

Try this request

Request

curl --request PUT \
  --url "https://connect.mindcloud.co/v1/universal/tidio/0.0.6/actions/update-ticket-plus-plan" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "ticketId": ""
}'

{
  "success": true,
  "data": [
    {
      "value": "string"
    }
  ],
  "meta": {}
}

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