Get Ticket Details [Plus plan]

Retrieves ticket details from the Tidio workspace.

POST

Body

Arguments

stringrequired

The Tidio ticket ID.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/tidio/actions/get-ticket-details-plus-plan/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "arguments": {
    "ticketId": ""
  }
}'

{
  "success": true,
  "data": [
    {
      "assignedDepartmentId": "string",
      "assignedOperatorId": "string",
      "contactEmail": "ava@example.com",
      "contactId": "string",
      "customChannelId": "string",
      "id": 1,
      "link": "string",
      "messages": [
        "string"
      ],
      "priority": "string",
      "status": "string",
      "subject": "string"
    }
  ],
  "meta": {}
}

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