Reply to Ticket [Plus plan]

Replies to a ticket in the Tidio workspace.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

The Tidio ticket ID.

stringrequired

Reply author type.

stringrequired

Reply message content.

string

Operator UUID when the reply author type is operator.

string

Reply visibility type.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/tidio/latest/actions/reply-to-ticket-plus-plan" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "ticketId": "",
  "authorType": "",
  "content": ""
}'

{
  "success": true,
  "data": [
    {
      "value": "string"
    }
  ],
  "meta": {}
}

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