Create Incident

Creates a new incident in TOPdesk.

POST

Body

Arguments

stringrequired

Short incident summary.

stringrequired

Registered caller person id (UUID).

string

Initial incident request text.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/tOPdesk/actions/create-incident/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "arguments": {
    "briefDescription": "",
    "caller.id": ""
  }
}'

{
  "success": true,
  "data": [
    {
      "briefDescription": "string",
      "creationDate": "2026-05-07T12:00:00.000Z",
      "escalationStatus": "string",
      "id": "string",
      "modificationDate": "2026-05-07T12:00:00.000Z",
      "number": "string",
      "status": "string",
      "targetDate": "2026-05-07T12:00:00.000Z",
      "timeSpent": 1
    }
  ],
  "meta": {}
}

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