NetSuite and ShipStation integration, built and managed for you

We list every workflow you run today, the systems on each end, and the volume each one carries. That list is what we scope against, so nothing is priced from a guess.

You get a written blueprint for each workflow: the trigger, the field mapping, the error handling, and every edge case we surfaced while asking.

We work with you to get access to every system the integration touches.

Nothing moves into development until the blueprint is approved. Your sign-off establishes the agreed-upon scope and serves as the standard we use to confirm the final build meets the requirements.

One of our integration engineers builds the workflow on Gravity and owns it end to end. You always know who is building it and who to ask about it.

We run your real data through the workflow, then push every edge case from the blueprint at it until it handles all of them without a person in the loop.

You test the workflow against your own process with our engineer on hand. Anything you flag gets fixed before the workflow moves any further.

You confirm in writing that the workflow does what the blueprint said it would. We do not put a workflow into production on an assumption.

We turn the workflow on and watch the first runs with you. The first day in production is the day our team pays the closest attention to it.

We monitor workflows for errors and help address issues when they arise.

Credentials expire and vendors change their APIs without much notice. We work with you to keep every connection current, so a workflow never goes quiet.

Your team meets ours on a regular call. You tell us what changed in the business, and we change the workflows to match before it becomes a problem.

We review run times and volumes as you grow, then tune the workflows so they keep up.

Your plan includes dedicated time with a support team that understands your workflows.