Find modified tickets

Finds recently modified tickets in Atera.

GET

Query

Arguments

string

Return tickets modified since this UTC timestamp.

boolean

Include the ticket's last comments.

boolean

Include ticket relation information.

PaginationRequest a specific window of rows with limit and offset. Learn more

number

Maximum number of rows to return.

number

Number of rows to skip.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request GET \
  --url "https://connect.mindcloud.co/v1/universal/atera/latest/actions/find-modified-tickets" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --get \
  --data-urlencode 'connectionId=$CONNECTION_ID'

{
  "success": true,
  "data": [
    {
      "CustomerID": 1,
      "CustomerName": "string",
      "EndUserEmail": "[email protected]",
      "EndUserFirstName": "Ava",
      "EndUserID": 1,
      "EndUserLastName": "Chen",
      "EndUserPhone": "string",
      "OffSiteDurationMinutes": 1,
      "OffSiteDurationSeconds": 1,
      "OffSLADurationMinutes": 1,
      "OnSiteDurationMinutes": 1,
      "OnSiteDurationSeconds": 1,
      "OnSLADurationMinutes": 1,
      "RelationType": "string",
      "TechnicianContactID": 1,
      "TechnicianEmail": "[email protected]",
      "TechnicianFirstCommentDate": "string",
      "TechnicianFullName": "string",
      "TicketCreatedDate": "string",
      "TicketID": 1,
      "TicketImpact": "string",
      "TicketNumber": "string",
      "TicketPriority": "string",
      "TicketSource": "string",
      "TicketStatus": "string",
      "TicketTitle": "string",
      "TicketType": "string",
      "TotalDurationMinutes": 1,
      "TotalDurationSeconds": 1
    }
  ],
  "meta": {}
}

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