Dialpad API Documentation

This is the complete API documentation for connecting to the Dialpad API using MindCloud's Universal API. If you are new to MindCloud, start with the Introduction to see how one API can sit in front of many different apps.

MindCloud is an integration company that offers one normalized API to access 3,100+ apps from a single place. It cleans up provider-specific quirks, keeps requests and responses consistent, and centralizes authentication so you do not need to manage separate flows for every app. Browse other apps.

Meet Dialpad: Manage Dialpad users, calls, messages, and contact center resources. Keep reading to get started.

Quickstart

Before you run your first Dialpad request, you need three things:

1. A MindCloud account — sign in or create an account at MindCloud.
2. A MindCloud API Key — create one in API Keys. Keep it on your server.
3. At least one Dialpad connection — create or choose one in Connections. Note its connectionId.

Every Dialpad action uses the same URL pattern:

POST https://connect.mindcloud.co/v2/universal/apps/dialpad/actions/{actionSlug}/run

You need a MindCloud API Key and a Dialpad connection. Then call an action such as Get Current User:

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/dialpad/actions/get-current-user/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "arguments": {}
}'

Every response comes back in the same envelope, with your rows in a data array:

{
  "success": true,
  "data": [
    { "id": "1042", "name": "Ava" }
  ],
  "meta": {}
}

After your first request works, use Shape your requests to control arguments, pagination, filtering, fields, and errors.

Authenticate with a MindCloud API Key plus a connectionId for your Dialpad account. See Dialpad API Authentication for the full flow and how to get your connection credentials.

Dialpad actions

All 30 published actions for this Dialpad version. Each page documents the endpoint, arguments, and response controls.

• POSTCreate Channel
• POSTCreate Contact
• POSTCreate Meeting
• POSTCreate or Update Contact
• POSTCreate User
• GETGet Call
• GETGet Call AI Recap
• GETGet Call Transcript
• GETGet Channel
• GETGet Contact
• GETGet Current User
• GETGet Meeting
• GETGet Office
• GETGet User
• POSTInitiate Call
• GETList Call Centers
• GETList Calls
• GETList Channel Members
• GETList Channels
• GETList Contacts
• GETList Departments
• GETList Meetings
• GETList Numbers
• GETList Offices
• GETList Users
• POSTSend SMS
• PUTTransfer Call
• PUTUpdate Contact
• PUTUpdate User
• PUTUpdate User Status

Related apps

More Support apps on the Universal API, behind the same REST shape. Or browse all apps.

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